Synteq - Planned Network Downtime – Pennsylvania – Maintenance details

The Pennsylvania network rebuild is complete and all services have been restored. Thank you for your patience during this work. If you notice any issues, please contact support.

Work continues on remaining devices following the Pennsylvania network rebuild, including rack A-08. Some devices remain offline as restoration proceeds. We will provide another update as work advances.

Work on rack A-08 is still in progress, including [VFO] [VDS] [6146] A-08-U19. We continue to estimate a few more hours until full restoration. If any of your services remain down, please let us know by opening a support ticket so our team can look into it. We will provide another update as work advances.

The Pennsylvania network rebuild has been completed, and all services should now be restored. The new network footprint is fully in place, and our team is actively monitoring stability and performance. If you continue to experience any connectivity issues or other problems, please reach out to our support team so we can investigate it.

The network rebuild is in its final phase, and services are gradually coming back online. Some customers may still experience intermittent connectivity as work continues. We’ll provide another update as restoration progresses and confirm once all services are fully restored.

Work on the network rebuild continues to progress well. Core components of the new footprint are now in place, and the team has moved into the next phase of the cutover. The outage remains in effect. We will provide another update as the work advances and confirm once all services have been restored.

Work on the network rebuild at our Pennsylvania location is on track and proceeding without issue. The outage remains in effect while the cutover continues. We will provide another update as the work advances and confirm once all services have been restored.

The Pennsylvania network rebuild has begun. A full outage is in effect and is expected to last several hours. We will confirm once services have been restored.

The start of the Pennsylvania network rebuild has been delayed by approximately 2 hours. A full outage of several hours is still expected for the duration. Updates will follow once work begins.

The Pennsylvania network rebuild is expected to begin in approximately 8 hours. A full outage of several hours is expected for the duration. Updates will follow once work is underway and again upon completion.